Privacy Policy

■ 1. Information We Collect

• • Account information you provide when registering (e.g. name, email address, phone number, and profile details including via Google sign-in).
• • Usage information regarding searches, courses compared, profiles viewed, and mentor interactions.
• • Device and log information including IP address, browser type, device identifiers, and platform cookies.
• • Payment information when you recharge your wallet. Payments are securely handled by Razorpay; we do not store full card or bank details on our servers.

■ 2. How We Use Your Information

• • To run, update, and customize your platform experience.
• • To connect students with mentors, enable chats, and voice calls.
• • To facilitate transactions and protect against fraudulent activities.
• • To send transactional notices, updates, or marketing alerts where permitted.
• • To monitor usage, fix errors, and improve product performance.

■ 3. Cookies and Advertising Partners

We utilize cookies and analytic scripts (such as Google Analytics, Microsoft Clarity, and Tag Manager) to understand site traffic. We also implement Google AdSense to serve personalized ads based on visits.

Authentication and app notifications are supported via Google Firebase. You can configure your cookies via browser settings or opt out of Google's personalized ads in their Ads Settings dashboard.

■ 4. Sharing & Data Security

We do not sell, trade, or rent your personal data to anyone. Information is only shared with verified vendors helping us run the site (hosting, payments), mentors to deliver the calls you ask for, or when legally required.

We employ technical security standards to guard details. We save personal information only as long as is necessary to provide platform access or stay compliant with Indian tax and financial laws.

■ 5. Rights & Youth Guidelines

You may request access to, correction of, or deletion of your profile data. You can delete your account via the settings or by emailing our support desk.

Norvel is intended for users who are 16 years of age or older. We do not deliberately gather data from individuals under 16.